Contact

We typically respond within 2–3 business days.

Questions about Smitvi AI, your account, read-only API setup, or privacy? Reach us using the channels below. For faster help, include your account email and a short description of the issue.

General support

App issues, Binance connection, alerts, and feature questions.

support@smitviai.com

Privacy & data

Access, correction, deletion, or questions about your data.

privacy@smitviai.com

Website

Promo site, legal pages, and public information.

smitviai.com

Investor portal

Web portal — portfolio analytics, Pro subscriptions, and risk tools.

Open portal →

When writing to support, please include

The email address linked to your Smitvi AI account
Device model and Android version
Whether you use demo mode or live Binance connection
Screenshots if reporting a bug (no API secrets or full keys)

Security reminder: Never send your full Binance API secret, withdrawal permissions, or passwords by email. We only ever need read-only API access configured in the app.

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